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Complaint update

filed on: 10.06.2015 (10th Jun 2015)

Following my recent complaint about Swiss International Air Lines that I posted here and also on some social media sites, I have received a profuse apology over the handling of the case and an offer of compensation that is somewhat more generous than what I had been expecting. I don't know if this is due to my loud complaints or whether it would have happened anyway, but let credit be given where credit is due.

This news item is from the 2015 newslog.


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http://www.proaktiva.ch/tram/zurich/newslog/newsitem.php?year=2015&item=100615e